TRANSFORM YOUR HEARING!

Independent Audiologists offering expert hearing health care, hearing aids and tinnitus rehabilitation in Birmingham, Sutton Coldfield & Lichfield.

Independent Audiologists

Striving to keep you safe, active and social.

Welcoming both new and loyal customers to our clinic every day to help them overcome their hearing related difficulties is our passion.

If you would like more information on hearing, our services or how we may be able to help you, please contact us.

Our Commitment to Our Clients

“To ensure all of our customers are completely satisfied, we deliver the highest possible standards of care” – Steven Hale

Hearing Tests

Our hearing consultations are very thorough, we use the latest hearing test technology to ensure you get the very best advice and help with whatever your hearing issues are.

Ear Wax Removal

Sometimes wax can naturally build up in your ears, which can be annoying and affect your hearing. Contact us to discuss quick, painless solutions.

Tinnitus

Talk to us about the ringing, whistling or buzzing in your ears, to learn how our treatments or therapy can help.

Hearing Aids

Our independent hearing aid service helps you find the right solution for your hearing needs, with expert advice, personalised fitting, and ongoing aftercare.

The New Invisible Hearing Solution

Hear better and see clearer with the all-in-one Nuance Audio Hearing Glasses, made for perceived mild to moderate hearing loss.

Specialising in Adult Hearing & Tinnitus Rehabilitation

Steven Hale Hearing aims to ensure that all our clients are treated with the highest level of importance on an individual basis. From the initial consultation through to diagnosis and treatment, your understanding, comfort and confidence is our priority.

To provide you with the best hearing experience possible, we supply the very latest hearing instrument technology. As independent dispensers we give impartial advice on the instrument best suited to your needs, considerations and budget – and can offer most makes and models from world leading hearing aid manufacturers.

As featured on BBC WM

“Steven came to carry out a hearing test on our Mid Morning presenter Danny Kelly at BBC WM. He was quickly able to detect moderate hearing problems and advise on the next steps. His knowledge was outstanding, all of our questions were answered. Bearing in mind this was carried out whilst live on the radio! Most importantly Steven was really friendly, attentive and made everyone feel comfortable.”

James Fanning
BBC Radio WM Producer

As featured on ITV News

Steven Hale Hearing featured live on ITV News, a short program about the benefits of professional ear wax removal.

Client Feedback

Excellent

Steven Hale Hearing5.0

Based on 528 reviews

See all reviews

Philip Bill

2 weeks ago

Excellent, professional service.

Response from the owner:Thanks for the 5 Stars Philip!

Kathryn Jenkins

3 weeks ago

Had another appointment with Caris today for microsuction in both ears. Caris provides an excellent service, she takes time to explain the procedure and carries it out expertly, whilst showing pictures both before and after the procedure.

Response from the owner:Many thanks for taking the time to leave Caris such a glowing 5 star review. We look forward to welcoming you back as and when you need us again!

Gail Chamberlain

3 weeks ago

Caris was brilliant, very knowledgable, it was a great experience, would definitely recommend.

Response from the owner:Many thanks for the recommendation & 5 Star Review.

Richard Cusack

1 month ago

Carys was very helpful when i went in for microsuction on June 23. She explained the process thoroughly and was very reassuring and my ears feel like brand new. Thank you

Response from the owner:Thank you for taking the time to leave such a wonderful 5-star review. We're delighted to hear that Caris made you feel comfortable and well-informed throughout your microsuction appointment. Providing clear explanations and reassurance is something we pride ourselves on, so it's great to know you had such a positive experience. We're especially pleased that your ears are feeling "like brand new" again! We'll be sure to pass your kind comments on to Caris. Thank you for choosing us, and we look forward to seeing you again if you ever need our services.

Linda Wright

1 month ago

Been there this morning Nick was kind and helpful. I would highly recommend this Clinic. Many thanks for this morning.

Response from the owner:Many thanks for the very kind 5 star review Linda, glad Nick was able to help!

Abby Gracie

1 month ago

I have visited Steven Hale at both Shenstone and Sutton Coldfield - it’s good to have both locations to choose from. The online booking system is also quick and easy. Steven and his staff are incredibly efficient and friendly. Highly recommend!

Response from the owner:Many thanks for the 5 Star review Abby, we really appreciate it!

Susannah May

2 months ago

Excellent service and treatment from Karys at Sutton Coldfield branch. Clarification and updates throughout the appointment.

Response from the owner:Many thanks for the 5 stars Susannah, very much appreciated.

Sean

2 months ago

Super helpful and a very professional service. I booked an appointment for my mother (69) who at the time wore NHS hearing aids. Half the time she couldn't hear us and even when she was looking directly at us she was guessing at what we said half the time. Our initial research said that small independent specialists were the best service providers in this sector, which was what pointed us their way. To be honest I was initially hoping that they might come back with a slight improvement, I'd take whatever we could get really but that first phone call to us during the first appointment - you could tell her voice was wobbly and she'd been given a new lease of life. Nick Wyatt was our point of contact and he talked us through everything he did - even confirming the shouting arrangement when she first sat down. We attended the two subsequent meetings that were part of the 30 day trial they offer and he was just as helpful on each occasion, building mom up fairly slowly and getting her to understand the nuances of re-learning to hear again. Being inquisitive we peppered him with a million questions and we received a million answers back - good to know. It turns out Ma's hearing aid was about 12 years behind todays technology. Her hearing improved dramatically with the new aid fitted, she describes it as going from a 1/10 to a 10/10. For us, it means we can actually have conversations with her again though, she's engaging more (taking the pee more) and fast growing out of that shell she had withered into when her hearing began to fade. We are super grateful for Nick and what he's been able to do for Ma. Anything I say here would be an understatement to the impact its had on our family. Ma's also pretty happy her new aids are Bluetooth and she can use the phone with more confidence and can listen to music again more frequently - a full circle moment as we're back to shouting at her again but one we can work with. Can't recommend Nick highly enough.

Response from the owner:Thank you so much for taking the time to share such a thoughtful and detailed review. Reading about your mum's journey and the positive impact her new hearing technology has had on both her life and your family's is incredibly rewarding. Helping people reconnect with conversations, loved ones, and the sounds they have been missing is exactly why we do what we do. We're delighted that Nick was able to guide your mum through the process with patience, care, and clear explanations every step of the way. Adjusting to better hearing can be a significant transition, and it's wonderful to hear that she felt supported throughout her trial period and beyond. Your description of that first phone call and seeing your mum become more engaged, confident, and herself again truly means a lot to us. It's also great to hear she's enjoying the benefits of modern hearing technology, from Bluetooth connectivity to rediscovering her music. Thank you again for your trust and recommendation. It has been a pleasure helping your mum, and we wish her many years of happy hearing ahead. Warm regards, Nick Wyatt & The Team

Richard Teale

2 months ago

Great visit saw me as a walk in Carys was extremely professional and talked me through the process. I would highly recommend them. Ps I can hear again

Response from the owner:Many thanks for the 5 Star Review Richard, many thanks for entrusting us with your ears!